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Al-Ayn Social Care Foundation (Switzerland)

Privacy Policy – May 2018

Al-Ayn Social Care Foundation (Switzerland) Privacy Policy

At Al-Ayn Social Care Foundation (Switzerland), we rely on the support and generosity of individuals like yourselves to enable us to serve orphaned children and displaced families registered with Al-Ayn (Iraq). That is why we want to be completely transparent about how we process your data.

Our main website is www.alayn.ch. This Privacy Policy applies to this website and includes the following information:

Sections

  1. What data we hold about you?
  2. Why we hold and process your data?
  3. How we collect your data
  4. When we will get in touch with you
  5. How long we will keep your personal data
  6. We will not share your data*
  7. Third Party Use
  8. Data Security & Your Rights
  9. Your Communication Choices
  10. Changes to Al-Ayn Social Care Foundation (Switzerland)'s Privacy Policy
  1. What data we hold about you?

We hold specific personal information about you. Below is a list of the types of data we currently hold:

We hold and process your personal data for a number of reasons:

We will continue to comply with legal requests where disclosure is required or permitted by law (for example to government bodies for tax purposes or law enforcement agencies for the prevention and detection of crime, subject to such bodies providing us with a relevant request in writing).

We may also use your personal information to send emails, text messages and postal mail for direct marketing purposes if we have your consent or are otherwise permitted to do so. This allows us to send you occasional marketing information about our projects, fundraising activities and upcoming fundraising events that we believe will be of interest to you. You can update your preferences at any time on how you would like us to contact you. See section 9 for details.

Al-Ayn Social Care Foundation (Switzerland)may collect your personal data in the following circumstances when you make an informed choice to ‘opt in’:

You may give us your personal data directly when you make a donation, sign up for one of our events or when you communicate with us. This could be collected electronically, via our websites, in writing, or orally.

Or, you may give us your information indirectly when you contribute to Al-Ayn Social Care Foundation (Switzerland)via fundraising sites.  These independent third parties will pass your data to Al-Ayn Social Care Foundation (Switzerland)where you have indicated that you wish to support us and have given your consent, or it is a necessary part of completing a contract with you.

When we rely on consent to contact you, we will ensure the consent was given in an unambiguous manner that the statement or affirmative action is recorded every time as proof of consent.

The orphaned children are at the centre of every decision we make and you, our supporters, are crucial to the advancement of our shared cause. Our aim is to communicate with you in a way that makes you want to be more and more involved as you witness the impact of your support.  

The first time you give us personal details - for example, when you sign up to our email mailing list, support our "Orphan Sponsorship" scheme, register for an event or make a donation - you may receive follow up information from us directly relevant to this activity like an acknowledgement of receipt as well as updates on how your support is making a difference.

If you have provided us with consent to use your details for marketing purposes, then we may also contact you about our projects and fundraising activities and other ways to support us. 

In order to ensure that the data we hold about you is accurate and up to date, we may occasionally get in touch to ask you to update your information.

Where you give us your consent to send marketing information, we will wherever possible let you know how long this consent will last. Unless we have grounds for believing that a longer period is reasonable and have explained this to you, we will understand your consent to last for 36 months. After this time, in order for us to continue to update you, we will need your refreshed consent. You can update or withdraw your consent at any time for individual channels of communication, or for all channels. See section 9 for details on how to do this.

We will generally treat any marketing consent you give us as lasting for 36 months, but will apply the following exceptions (but only where we inform you of this at the time you give consent):

We will hold your personal information on our systems for as long as is necessary for the relevant activity.

For instance, if you request that we stop sending you marketing materials, we will continue to keep a record of your contact details and appropriate information to enable us to comply with your request not to be contacted by us.

Please be assured that we will not, under any circumstances, share your data with anyone for marketing purposes and you will not receive offers from other companies or organisations as a result of giving your details to us. 

We do not store credit card details nor do we share financial details with any 3rd parties.

*We share limited information with Al-Ayn (Iraq) in relation to the orphan sponsorship scheme in order for them to match each sponsor with an orphan.  However, we are committed to ensuring that all your data is kept secure regardless of where the data resides and to providing appropriate protection for your information where such data is transferred outside of the EEA.

Some pages on the website include links to third-party payment websites. These sites are governed by their own privacy statements, and Al-Ayn Social Care Foundation (Switzerland)is not responsible for their operations, including but not limited to their information practices. Users submitting information to or through these third-party websites should review the privacy statements of these sites before providing them with personally identifiable information. 

All the data held about you is held securely. We ensure that there are appropriate technical controls in place to protect your personal details.  For example, we keep strict records of who has access to information that we hold to ensure that your information is only accessible by appropriately trained staff and volunteers and can be requested at any time.

If you would like to find out more about how we use your personal data or want to see a copy of information about you that we hold, please contact us.

We will make it easy for you to tell us how you would like to receive marketing communications from us and to share any concerns or complaints you may have.

If at any time you wish to change how we communicate with you, update the information we hold, or raise a concern please do get in touch. There are several ways you can do this:

  1.  Changes to Al-Ayn Social Care Foundation (Switzerland)'s Privacy Policy

This Privacy Policy may be updated from time to time, so you may wish to check it each time you submit personal information to Al-Ayn Social Care Foundation (Switzerland). If material changes are made to the Privacy Policy we will notify you by placing a prominent notice on the website.

© Al-Ayn Social Care Foundation (Switzerland) | All Rights Reserved 2021
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